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Privacy Policy

Most Recent Update: 12/13/2025
Vincent Family Enterprises, Inc.
DBA: Total Health & Wellness Center
www.drgunney.com

1. Introduction

This Privacy Policy explains how Total Health & Wellness Center (“we,” “our,” or “us”) collects, uses, and protects the personal information of patients, prospective patients, and visitors to our website at www.drgunney.com.

We are committed to safeguarding your privacy and ensuring your information is handled responsibly and securely.

2. Information We Collect

Information You Provide Directly

We may collect personal information when you:

  • Submit a form on our website

  • Request an appointment

  • Ask a question or communicate with our office

  • Opt into SMS/text messaging

  • Sign up for promotions or newsletters

This may include:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Any information voluntarily submitted in a message or form

Information Automatically Collected from Your Device

Our website uses common tracking technologies (cookies, pixels, web beacons) to automatically collect:

  • IP address

  • Browser type and device information

  • Geographic location

  • Pages visited and time spent on the website

  • Referring website

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Internal record keeping

  • Scheduling and appointment reminders

  • Improving our services and website

  • Customizing content based on your interests

  • Sending promotional emails about services, offers, or updates (only if you opt-in)

  • Contacting you for customer service or feedback

  • SMS appointment reminders, updates, and promotions (only if you opt-in)

We will never sell your personal information.

4. Cookies & Tracking Technologies

Cookies help us analyze website traffic and tailor the site to your preferences.

  • We use traffic cookies for statistical analysis only.

  • Cookies do not give us access to your device or any information you do not voluntarily provide.

You may choose to decline cookies in your browser settings. Doing so may limit some website functionality.

5. Disclosure of Personal Information

We do not share, sell, trade, or transfer mobile opt-in information or personally identifiable data to third parties for marketing or promotional use.

We may share information only with:

  • Service providers who help operate the website or communication systems

  • Government agencies if required by law

  • Third parties only as necessary to deliver requested services (never for marketing)

6. Email and Text Message Communications

Email

To unsubscribe from marketing emails, click the Unsubscribe link at the bottom of any email we send.

Text Messaging (SMS)

If you opt into our SMS program:

  • Message frequency varies

  • Standard message/data rates may apply

To stop receiving text messages, reply STOP to any message.
To request help, reply HELP or email us at drgunney@drgunney.com.

7. SMS Messaging Terms & Conditions

By opting in, you give express consent to receive:

  • Appointment reminders

  • Appointment confirmations

  • Office updates

  • Promotions

  • Administrative messages

Opt-in:

  • Text START to 806-356-1362

  • Or opt in via our website form

Opt-out:

  • Text STOP at any time

  • You will receive a single confirmation message and then no further texts unless you re-opt in

We comply with all applicable privacy, data protection, and carrier regulations.

8. Security

We use appropriate physical, electronic, and administrative safeguards to protect your information from unauthorized access or disclosure.

While no system is 100% secure, we take all reasonable steps to protect your data.

9. Accessing or Correcting Your Information

You may request a copy of the personal information we hold about you.
To request access or corrections, contact us at:
drgunney@drgunney.com

We will promptly update any incorrect information.

10. Limitation of Liability

We are not responsible for delays in SMS delivery caused by mobile carriers, network issues, or technical limitations.
We are not liable for any damages (direct or indirect) arising from the use or inability to use our website or SMS services.

11. Changes to This Policy

We may update or modify this Privacy Policy at any time.
Updates will be posted on this page with a revised “Most Recent Update” date.
Your continued use of our website or SMS services after changes indicates acceptance of the updated policy.

12. Contact Information

DBA: Total Health & Wellness Center
Phone: 806-356-1362
Email: drgunney@drgunney.com
Address: 8910 SW 3rd Ave. Ste. 300, Amarillo, TX 79124

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